Privacy Policy
1Who we are
Rainbow Restaurant Equipment Supplies runs this website and is the business responsible for the personal data it collects. The shop trades from 272 Bowery, New York, NY 10012, United States. Anything on this page can be raised at service@restaurantpro.shop or on +1 212-966-2895.
2What we collect
Rainbow Restaurant Equipment Supplies collects what an order for pots, pans and cookware sets actually requires, and what the site needs in order to function:
- Your name, the delivery and billing addresses, an email address and a telephone number, so a pots, pans and cookware sets order can be despatched from New York and queried afterwards.
- The contents of your basket and your order history with Rainbow Restaurant Equipment Supplies.
- Technical information your browser supplies on its own: IP address, browser type and which pages of this site were opened.
- Whatever you choose to write in a message to service@restaurantpro.shop or in the contact form.
Rainbow Restaurant Equipment Supplies never receives or stores a full card number. They are captured by the payment provider on its own systems and never reach Rainbow Restaurant Equipment Supplies.
3Why we use it
- To pick, pack and send your pots, pans and cookware sets order, and to refund it where that becomes necessary.
- To answer a question about an order, or about a product on the Rainbow Restaurant Equipment Supplies shelf.
- To meet the accounting and tax obligations Rainbow Restaurant Equipment Supplies carries as a New York business.
- To keep this site running and protected against misuse.
Rainbow Restaurant Equipment Supplies does not sell personal data and does not pass it to anyone else so that they can market to you.
4Who we share it with
Only those who have to be involved for a pots, pans and cookware sets order to reach you: the payment provider that takes the transaction, the carrier that moves the parcel out of New York, and the hosting company that keeps this site online. Each of those receives only what its part of getting pots, pans and cookware sets to you requires, and none may use it for its own ends.
5Cookies
Cookies set by this site keep your basket, your session and your display preferences working while you browse Rainbow Restaurant Equipment Supplies. Where analytics cookies are in use they report which pages get opened and are not tied to your name. Your browser can block or clear them, but the basket and checkout depend on the essential ones and will stop working without them.
6How long we keep it
Order records stay on file for as long as the tax and accounting rules that apply to Rainbow Restaurant Equipment Supplies require. Messages sent to service@restaurantpro.shop are held while the query is open and for a sensible period after it closes. Anything that no longer serves either purpose is deleted.
7Your choices
You may ask Rainbow Restaurant Equipment Supplies what it holds about you, ask for it to be corrected, or ask for it to be erased where we are not obliged to keep it. Write to service@restaurantpro.shop and we will answer within one business day. Any marketing email we send from Rainbow Restaurant Equipment Supplies carries an unsubscribe link that takes effect immediately.
8Children
This shop sells pots, pans and cookware sets to adults and the site is not intended for children under 13. Rainbow Restaurant Equipment Supplies does not knowingly collect their data, and if you believe a child has supplied any, service@restaurantpro.shop will reach us and we will remove it.
9Changes to this policy
When Rainbow Restaurant Equipment Supplies revises this policy the current version replaces this one on this page. Anything material is summarised at the top, so Rainbow Restaurant Equipment Supplies customers can see what changed without reading the page again.